Privacy Policy

Effective Date: 14/05/2025

Welcome to NeuroRun™. We respect your privacy and are committed to protecting the personal data you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website https://neurorun.com, make a purchase, or interact with our services.

1. Who We Are

NeuroRun™ is a smart technology brand specializing in AI-powered running wearables. This website is operated by [Your Company Name], located at [Your Business Address], registered in [Your Country].

2. What Information We Collect

We may collect and process the following types of personal data:

  • Contact Information: Name, email address, shipping address, phone number

  • Account Information: Username, password (encrypted), order history

  • Payment Information: Handled securely by third-party processors (e.g., Stripe, PayPal)

  • Device & Usage Data: IP address, browser type, pages visited, device identifiers

  • Fitness Data (if applicable): only when voluntarily shared by users via integrations

3. How We Use Your Information

We use your personal data for the following purposes:

  • To process and fulfill your orders

  • To create and manage your account

  • To provide customer support

  • To personalize your experience

  • To improve our website, services, and products

  • To send updates, promotional offers, or service-related communications (with your consent)

  • To comply with legal obligations

4. Legal Bases for Processing (GDPR)

We process your data based on:

  • Contractual necessity (to deliver your order or service)

  • Legitimate interests (to improve service and prevent fraud)

  • Consent (for marketing and email communication)

  • Legal compliance

5. How We Share Your Information

We do not sell your personal information. However, we may share it with:

  • Payment processors (Stripe, PayPal)

  • Shipping providers (e.g., PostNL, DHL, UPS)

  • Analytics services (e.g., Google Analytics)

  • Email marketing tools (e.g., Mailchimp, Klaviyo)

  • Government authorities, when legally required

All partners are contractually obligated to handle your data securely and legally.

6. How We Store & Protect Your Data

  • Your data is stored securely using encrypted databases and secure hosting environments.

  • Access is limited to authorized personnel only.

  • We implement industry-standard security measures, including SSL encryption, 2FA, and firewalls.

7. Data Retention

We retain your data only for as long as necessary for the purposes stated above or as required by law (e.g., tax or accounting regulations).

8. Your Rights (GDPR / EU Residents)

You have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion

  • Object to processing or request restriction

  • Withdraw consent at any time

  • Lodge a complaint with a data protection authority

To exercise any of these rights, contact us at: privacy@neurorun.com

9. Cookies

Our website uses cookies to improve functionality and user experience. You can manage cookie preferences through your browser settings. For more information, see our Cookie Policy.

10. Third-Party Links

Our website may include links to external websites. We are not responsible for their privacy practices. We recommend reviewing their privacy policies separately.

11. Children’s Privacy

NeuroRun does not knowingly collect personal data from children under 16. If we learn that we have collected such data, we will delete it promptly.

12. Changes to This Policy

We may update this Privacy Policy occasionally. Changes will be posted here, and where appropriate, notified via email. Your continued use of the site after updates means you accept the revised policy.

13. Contact Us

If you have questions about this Privacy Policy, or how your data is handled, contact us at:
📧 privacy@neurorun.com
🌐 https://neurorun.com

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